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GRAVITY interacts with the HTML Tags in your applications DOM Tree. It never programmatically accesses any of the data below. We guarantee by contract that the data we see is never accessed by our code. You may verify this on your own by inspecting our JavaScript code in your browser. This means, we never work with any of your business-critical data. The questions and answers below talk about GRAVITY content (data): thereby we mean content a content owner created and not your business-critical assets as we do not see or work with them. From a technical standpoint, our approach involves the calculation and storage of JQuery selectors, specifically from the BODY to the target element, utilizing the text() function solely for the target element. It's important to note that only the text of the target element and its descendants have the potential to be stored in our database, contingent upon the application's construction. Conversely, any text stemming from a form input will be disregarded, as inputs and scripts are not compatible with this function. |
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Rest: In our case OpsOne encrypts the data and keeps it safe (Linux Unified Key Setup ( LUKS)). On premise: the data safety cannot be guaranteed by Gravity Global AG or its cloud providers.
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Depends on hosting choice. On Premise you are responsible for your servers. Different cloud providers offers SLA’s for partners and customers which we would acquire on the customers behalf (paid by the customer). Microsoft Azure has different subscriptions which can be chosen from. Since GRAVITY is not business critical and does not interfere with daily business, cheaper plans are advised. If Gravity Global AG provides the hosting, we generally offer a 99% uptime of the service. Details are part of the offer and negotiation between Gravity Global AG and the customer.
Do you outsource any of IT or IT security functions to third-party service provider?
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Yes. When we build our software we scan the built containers with Harbour. The containers are scanned with the Library Trivy.
What are your partners regarding the hosting infrastructure?
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