GRAVITY allows to calculate statistics on how many users have seen the content.
Preconditions
Onboarding module should be activated for the corresponding Application
Necessary Goals & Tasks should be created and assigned to the corresponding Application
If applicable, user’s Audience(s) should be created and users need to be assigned as members
Single hotspots has to be assigned to corresponding Goal & Task.
Sequential hotspots has to be assigned to corresponding Goal & Task. Changing of Goal/Task on any step leads to reassignment of the complete sequence. I.e. possibility to assign steps to different goals or tasks is not supported.
Definition of “Done“
For single hotspots without option “Need user confirmation“ the task is considered as “Done“ when user clicks on “Close“ button.
For single hotspots with option “Need user confirmation“ activated the task considered as “Done“ when a user marks checkbox “Got it“ as checked. Actual value of the checkbox is used, i.e. if user unchecks it, the task is treated as “ToDo“ again.
A sequence considered as “Done“ when all the hotspots of it are treated as “Done” (same behavior as for hotspots with “Need user confirmation“ active described above).
If a Task has multiple hotspots assigned, the task is considered as “Done“ when all the assigned hotspots are “Done“ based on rules described above.
If a Goal has multiple Tasks assigned, the Goal is considered as “Done“ when all the assigned tasks are “Done“.
Calculation of statistics
Statistics being automatically recalculated each night
Statistics can be recalculated manually from Admin site (Statistics/Recalculate)
Possible cases on Statistics UI
Case 1
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A goal has an audience assigned.
The audience has 2 users assigned.
One of these users has completed all tasks of the goal.
The second one did nothing.
Case 2
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A goal has an audience assigned.
The audience has 2 users assigned.
One of these users has completed all tasks of the goal.
The second one has competed only of the the tasks.
Case 3
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A goal has an audience assigned.
The audience has 2 users assigned.
Both users have completed all tasks of the goal.
Case 4
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A goal has no an audience assigned.
There are total of 6 users in the system. Users with a role “GRAVITY_ADMIN“ not counted.
One of the users has completed one task.
All others did nothing.
Case 5
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A goal has no an audience assigned.
There are total of 6 users in the system. Users with a role “GRAVITY_ADMIN“ not counted.
One of the users has completed the first task.
Another one user has completed the second task.
No users have competed both tasks.
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