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The solution lies in lessons that can be learned from games. Game designers are attempting to tackle to two key problems; how to educate users to the game’s mechanic and how to keep users engaged. This is not different in the enterprise world where users must be onboarded to systems or processes and, how can we make them enjoy it, so learn without noticing that they are engaged in their worklearning something new, to keep them engaged?
By transferring these lessons into enterprise training, organizations can roll out new systems or processes and onboard employees more rapidly and effectively. This improves employee experience and increases their engagement, makes training more efficient and produces better business outcomes, such as quicker return on IT investment or better quality.
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