In case GRAVITY does not load or some Callouts are not displayed where they are expected, collecting debug information might help us to understand the reason.
1.1. Open extension’s settings page
Edge: extension://cagndfididnledjnakfhigdkjkmiamlf/options/options.html
Chrome: chrome-extension://pmpdmhggccibpajfnllimbmflgkpoaml/options/options.html
1.2. Click on the blue panel to expand all the settings
1.3. Enable verbose logging
2.1. Open a page where GRAVITY is used
2.3. Press <Ctrl> + <Alt> + <D> on keyboard and confirm activation of the debug mode
Chrome:
Edge:
4.1. Reload the page
4.2. Switch GRAVITY 'ON' if it switched off (if GRAVITY control is loaded)
5.1. Right-click anywhere on the Console tab and save the collected console logs to a file.
5.3. Send log files to us.
6.1 Deactivate debug modes for GRAVITY and for extension in the same way as you activated them.