Decision on SaaS vs OnPrem reached
An offer has been negotiated and accepted by both parties including implementation type, i.e. SaaS vs OnPrem. This decision is crucial and has an impact on the technical implementation. All relevant security reviews have been conducted and NDAs signed.
All contracts have been signed by both parties.
All relevant stakeholders hold a kick-off session to validate high-level requirements, basic setup (e.g., validating SaaS vs OnPrem, extension vs code injection, user identification, DNS settings,…) and timeline.
see implementation steps below:
IT / SaaS
IT / On Premises
Depending on outcome of Kick-Off Workshops, the individual tasks are addressed to get GRAVITY up and running and integrated for the first users.
A separate tech workshop might be required to address additional configuration questions.
This workshop is for the business owners and content editors of GRAVITY. The goal is to understand how users are onboarded, engaged, and trained with GRAVITY. Real-world examples inspired from computer games are discussed in the workshop. Two handouts are distributed:
Use Case Preparation
Content editors prepare use cases showing what and where in the application they would like to add content.
Application Configuration and first Content (WS3)
Use Cases are created and the GRAVITY support team configures application and gives first feedback.
Content editors now prepare content and add it to the application. Issues are raised with GRAVITY support team and dealt with.
Content Review and advanced topics.
Together with GRAVITY team the first wave of content is reviewed. Advanced topics such as Audiences, Goals, Administration, Deployment and Staging are discussed with content editors (this is the second input workshop).
Business as usual.
Depending on contract