How to collect network requests sent

In case GRAVITY does not load or some Callouts are not displayed as they are expected, collecting of data sent between GRAVITY Client and Server might help us to understand the reason.

Unfortunately, browsers do not provide an option to save only GRAVITY-related requests, even if a filter is applied, so depending on how the target application is built, this log may contain sensitive information if such information is displayed on the loaded view, so it is better to choose the simplest page without sensitive information displayed there.

The first step to get started is different for direct GRAVITY injection and injecting via Browser Extension.

1. In case you do not use GRAVITY extension, just open browser’s developer console on 'Network' tab

Chrome:

Open

Open

Edge:

1. In case you are using GRAVITY extension, open extension’s developer console on 'Network' tab

2. Collect logs

2.1 Reload the page

2.2. Switch GRAVITY 'ON' if it switched off (if GRAVITY control is loaded)

3. Save and send collected logs

3.1. Right-click anywhere on the “Network“ tab and save the collected console logs to a file.

Chrome:

Edge:

3.2. Send the saved file to us.